Listen to What Our Clients Have to Say about Us!
Every year, SMG conducts a management assessment program with each of our clients. The process, which includes a formal assessment survey, analysis of responses, and mutual discussion, is in place to ensure that our clients' expectations are being met or exceeded, and to proactively identify upcoming changes in their needs. We are proud to share unedited comments from recent client assessment surveys:
Because of the professional association management services provided by SMG, we were able to spend more time being strategic and growing as a Board of Directors. Thank you, SMG, for providing the 'space and breathing room' for us to learn, grow and bond as Board members while you did the heavy lifting with specialized administrative and meeting management services, behind the curtain! We could not have asked for a better, more capable partner.
One of the most effective and enjoyable meetings I go to annually is the ASBA Technical Meeting, and a lot of the ASBA’s growing success is due to the engagement, involvement and recognition of the volunteers throughout that organization, which is encouraged not just by the group’s leadership (itself all volunteers), but also by the top-notch management company guiding the ASBA, the Stringfellow Management Group. In your own organization or company, take the time to recognize and genuinely appreciate the people and groups that are important to growing your business and growing this industry. Whether you’re dealing with volunteers or employees, a little recognition goes a long way to paying it forward..
The entire staff of SMG that handles the management of AIFD is nothing short of professional and innovative. They are keeping us on track and help us to move forward into the future. With their assistance we are a better and stronger organization.
[SMG financial management] has made my job as treasurer very manageable.
SMG has become like the dial tone for us. The things that are supposed to happen just do, and that frees us up to focus on our part. It's a great relationship.
SMG has been the driving force behind the unprecedented growth and increases in member satisfaction that the American Sports Builders Association has seen since our partnership. Our Board of Directors have had the freedom to concentrate on serving our membership and the industry with Stringfellow Management Group's guidance and services handling all matters as they relate to running the Association. The staff at SMG has gone out of their way to educate themselves on the workings of our industry and have become an integral part of our relationships with partner associations.
From our perspective, GADA has truly benefited by its continued association with the Stringfellow Management Group… Without a doubt, the conscientious, diligent and thorough professional services rendered by Kathy DeMarco are the major source of our success with the Stringfellow Management Group!
SMG has proven to be a wise choice.I have found each member of the Stringfellow group to be positive, forthright and friendly. It is appreciated.Keep up the good work. You have an excellent team that functions well with our association.
Stringfellow Management Group was a great benefit to the volunteer committee putting on the Southwest User's Group conference in New Mexico, 2012. They helped lessen what was already a heavy workload for us and helped put on a terrific show.
SMG's professional, customer centric and positive support makes our membership feel it receives the sole focus of SMG staff. They are a big reason NSGIC is so effective in supporting our members.
Fred brought his "A" game to the table when his firm took on WSTDA, and we have never looked back. Every day, every conference, every task at hand is given his complete attention. Fred has made WSTDA complete providing a great association with great management.
Fred & the team do an OUTSTANDING job! A really top tier group. Couldn't ask for better.
Is there a rating higher than 5 available here? You folks are amazing when it comes to organizing the conferences.
I am very pleased with the attentiveness that Kathy Demarco has given GADA. She is a quick study, seems to understand and articulate our issues well. Her administrative skills are top notch, allowing GADA to do more! Association management was exactly what GADA needed.
I've had the pleasure of working with Fred Stringfellow and his associates in a variety of situations, and I find their professionalism, knowledge and work ethic to be outstanding. I look forward to continuing my relationship with SMG.
I have worked with SMG's principals for over 10 years, and have always been impressed by their thoroughness and professionalism. They constantly strive to help their clients grow and evolve to changing markets, and are always interested in hearing new strategies and techniques. Fred Stringfellow and Cynthia Jordan are outstanding in their profession, and I recommend them to anyone who is looking to take their organization to the next level.